This guide was made for Oklahoma homeowners. If you live in a different area, you might need to ask different questions when hiring a roofing company.
There’s nothing more important to the safety and comfort of your home than your roof! That’s why hiring the right roofing company for repairs or replacement is so important.
But with hundreds of roofing companies to choose from here in Oklahoma City, how can you know you’re working with the best one for your project?
The best thing you can do before hiring a roofing company is to ask questions to gauge their level of experience, find out what their process is like, and get a feel for their level of customer service.
Read on to learn the five most important questions to ask before hiring a roofing company and what their answers should include!
1. Can you provide proof of insurance and licensing?
The first question you should ask any potential roofing company is if they are licensed and insured. Roofing companies in Oklahoma are required to have both, so if the contractor can’t provide this information, it’s a red flag.
One online tool to keep handy is the Oklahoma Construction Industries Board license checker. You can search by company name or license number, and it will tell you instantly whether or not the roofing company you are interviewing has a valid license and if it’s in good standing.
In addition to a license check, ask for proof of insurance, including liability and worker’s compensation insurance. This documentation protects both you and the company in case of accidents or damage to your property. If a roofing company has a license, but no insurance, don’t use them!
2. How much roofing experience do you have?
Unfortunately for homeowners, starting a roofing company in Oklahoma is easy and requires very little training. Before hiring a roofing company, ask how long they’ve been in business and how many roofs they install each year.
Only consider hiring a roofing company with more than five years of local experience. This is super important in Oklahoma as our building codes and roof requirements are different from other states. A company with a long-standing reputation and years of experience is more likely to provide quality workmanship and reliable service.
One red flag to watch out for is a roofing company that has had several name changes This could indicate the company had bad reviews or unhappy customers and simply changed its name to escape a bad reputation.
3. What roofing services do you offer?
Before hiring a roofing company, make sure they offer the services you need. Not all roofers have a full-time installation team or skilled technicians to make routine repairs. Whether you need a simple repair or a full roof replacement, it’s essential to choose a company that can handle the job. Ask about their experience with different roofing materials and if they offer regular maintenance services.
4. Can you provide references?
Ask for references from previous customers to get an idea of the company’s quality of work and customer service. A reputable roofing company should be able to provide you with a list of satisfied customers who can vouch for their workmanship and professionalism.
When talking to prior customers, ask what the installation process was like and if the roofing company delivered on the promises they made before closing the deal. Also, ask what their job site cleanup was like and if they experienced any issues with the roofing company after the job was completed.
5. What is your process for handling unexpected issues?
During any home project, unexpected issues can arise, and replacing your roof is no exception! Before hiring a roofing company, ask how they handle unforeseen problems that may arise during the project. Another good question to ask is if a project manager will be onsite throughout the roofing project to manage the crew and technicians.
Key Takeaways About Hiring A Roofing Company
Hiring a reliable roofing company is crucial for maintaining your home’s safety and longevity. By asking these questions, you can ensure that you’re choosing a reputable company that will provide quality workmanship and customer service.
Interested in learning more? Triple Diamond Construction has been providing quality roofing and home exterior services for over a decade. Our team of skilled roofers is here to help answer any questions you may have and ensure your roof is safe. Call 405-895-9972 or send us a message!
FAQs About Hiring A Roofing Company
Can roofing companies in OKC offer financing?
Yes, roofing companies can and do offer in-house financing options for homeowners who need a full roof replacement or roof repairs. Rates and terms may vary, so make sure to ask for specifics during your inspection.
Can roofing companies in OKC replace gutters and siding?
If you are needing new siding and gutters along with your roof, it’s best to call a general contractor. General contractors specialize in multiple trades (unlike roofers) and possess the skills, experience, and team to handle a larger job.
Can roofing companies in OKC pay insurance deductible?
No! In fact, no company or third party can cover a homeowner’s deductible when filing an insurance claim. This is considered insurance fraud and can lead to both the homeowner and contractor having to pay steep fines. If you are approached by a company offering to pay your deductible, run!
When should I call a roofing company?
Our experts recommend getting a professional roof inspection at least once a year and after every major storm! This is the best way to catch small problems early and prevent costly repairs.
What makes Triple Diamond Construction one of the best roofing companies in OKC?
Our hassle-free process is what makes us one of the best roofing companies in OKC. From start to finish, you’ll have help from a dedicated Account Manager and access to an online portal to track job progress. We pride ourselves on going above and beyond, especially when it comes to communicating with homeowners. We know home repairs can be a hassle, but our goal is to make it as stress and hassle-free as possible! Give us a call at 405-895-9972 today to learn more and request a free home inspection.
